Term & Condition

1. About These Terms

These Terms and Conditions ("Terms") govern your access to and use of fusioncodes.in and any page, form, portal, demonstration, content, or service operated by Tech Fusioncodes Technologies Private Limited, trading under the brand FusionCode or Fusion Codes.

Our registered office is:

CIN: U62091UP2025PTC219225

GSTIN: 09AALCT7020R1ZL

Email: business@fusioncodes.in

Telephone: 0522-4609457

By accessing or using the website, submitting an enquiry, creating an account, accepting a proposal, or purchasing or using a service that refers to these Terms, you agree to be bound by them.

If you do not agree with these Terms, do not use the relevant website, account, or service.

2. Eligibility

You must be at least 18 years old and legally capable of entering into a binding contract to purchase our services or create a business account.

A person under 18 may use a public portion of the website only under the supervision of a parent or lawful guardian and may not independently enter into a paid engagement with us.

3. Scope and Contract Structure

FusionCode provides software development, website and mobile application development, UI/UX design, API integration, SaaS implementation, testing, maintenance, cloud and infrastructure support, digital marketing, SEO, automation, blockchain development, CRM solutions, and related technology services.

These Terms apply generally. A specific engagement may also be governed by:

• Proposal, quotation, order form, statement of work, master services agreement, subscription plan, service-level agreement, data-processing agreement, licence, product-specific terms, or support policy.
• Written project requirements, milestones, acceptance criteria, assumptions, dependencies, and change requests.
• The Privacy Policy and Refund Policy published on fusioncodes.in

Order of Contract Documents

1. Signed master services agreement or other specifically negotiated agreement.
2. Signed or accepted statement of work, order form, or proposal.
3. Product-specific or subscription terms.
4. These Terms.
5. Website policies and general website content.

4. Website Information and Enquiries

Website content is provided for general information and to describe our capabilities. It is not a binding offer, technical specification, professional opinion, regulatory approval, or promise that every displayed feature will be included in a particular project.

Submitting an enquiry does not oblige either party to proceed. A binding commercial engagement begins only when the parties accept the applicable proposal, order, statement of work, subscription, or agreement and any required initial payment is received.

Project estimates are based on the information available when provided. They may change if requirements, assumptions, third-party charges, technical dependencies, timelines, or applicable laws change before acceptance.

5. Electronic Communications and Acceptance

You agree that proposals, approvals, notices, invoices, change requests, and other communications may be exchanged electronically through email, an authorised project tool, an online portal, or another mutually used channel.

An electronic acceptance, authorised click, confirmed purchase, email approval, digital signature, or payment made against an identified proposal may evidence acceptance to the extent recognised by applicable law.

6. Service Scope, Delivery, and Change Requests

We will provide the services and deliverables described in the applicable agreement. Each party will perform its stated responsibilities and cooperate in good faith.

Services Outside Scope

• New features, redesigns, or integrations requested after scope approval.
• Data entry, data cleansing, content creation, licences, hosting, domain names, messaging charges, app-store fees, advertising spend, third-party subscriptions, taxes, or regulatory approvals.
• Migration or repair of undocumented, inaccessible, or materially defective third-party systems.
• Continuous monitoring, emergency support, penetration testing, legal review, or compliance certification.
• Source code, design source files, deployment credentials, or documentation not identified as deliverables.

Change Requests and Delivery Timelines

If a requested change affects effort, cost, risk, architecture, or timeline, we may issue a written change request or revised proposal.

Delivery dates depend on timely customer feedback, access, content, approvals, payments, and third-party availability.

7. Customer Responsibilities

• Providing complete, accurate, lawful, and timely requirements, content, data, credentials, approvals, and feedback.
• Identifying an authorised project representative.
• Reviewing deliverables and reporting material non-conformities.
• Maintaining lawful rights and permissions for supplied content, software, data, trademarks, accounts, devices, and third-party services.
• Obtaining required licences, registrations, consents, notices, customer agreements, and regulatory approvals.
• Maintaining appropriate backups and business-continuity arrangements.
• Securing production credentials, API keys, administrator accounts, user devices, and infrastructure.
• Using services and deliverables according to applicable law, documentation, platform policies, and these Terms.

8. Accounts and Access Credentials

Where an account is required, you must provide accurate information and keep it current. You are responsible for activities performed through your account by persons you authorise.

You must protect passwords, one-time passwords, API keys, tokens, recovery codes, and administrator access.

9. Fees, Taxes, and Payment

Fees, currency, billing milestones, recurring charges, usage charges, and payment dates will be stated in the applicable proposal, invoice, order, or subscription plan.

• Fees exclude applicable taxes and other stated charges unless expressly included.
• Payments are due without set-off or deduction except where required by law.
• Project scheduling and activation may depend on advance or renewal payment.
• Overdue undisputed amounts may attract applicable interest.
• Work or access may be paused after reasonable notice for overdue payments.

10. Cancellations and Refunds

Cancellation and refund rights are governed by the applicable proposal, order, subscription plan, signed agreement, and the Refund Policy onfusioncodes.in

• Fees for completed milestones and accepted deliverables are generally non-refundable.
• Advance payments may be adjusted against work performed and committed costs.
• Custom-developed deliverables cannot ordinarily be returned like standard retail products.
• Cancellation does not remove amounts already due.
• Approved refunds may be made to the original payment method.

11. Acceptance of Deliverables

Acceptance criteria and review periods will be stated in the applicable agreement.

When a Deliverable May Be Treated as Accepted

• Written confirmation of acceptance.
• Deployment, publication, commercial use, or distribution to end users.
• Approval of the next dependent milestone.
• Failure to report a material non-conformity within the agreed review period.

12. Third-Party Services, APIs, and Platforms

Our solutions may depend on third-party hosting, cloud services, payment gateways, banks, APIs, social networks, messaging channels, app stores, advertising platforms, maps, identity providers, blockchain networks, open-source components, or other external technology.

Third-party services are governed by their own contracts, fees, policies, availability, geographic restrictions, approval processes, and technical limits.

13. Fintech and Regulated-Service Disclaimer

FusionCode develops and integrates technology for businesses operating in fintech, recharge, utility payments, AEPS, BBPS, DMT, mATM, and related sectors.

Unless a specific current agreement expressly states otherwise, FusionCode acts as a software developer or technical integrator and not as the principal provider of the underlying regulated financial service.

14. Messaging, CRM, and Marketing Platforms

Where a service integrates with WhatsApp, Meta, Google, email, SMS, RCS, social media, advertising platforms, or other communication channels, you are responsible for obtaining valid recipient permissions and complying with applicable rules.

15. Device-Management and Control Solutions

Device-management, parental-control, workforce, financing, kiosk, security, or remote-control features may be used only for devices that you lawfully own, finance, administer, or are otherwise authorised to manage.

16. Digital Marketing, SEO, and Advertising

Search rankings, traffic, lead quality, conversions, platform approval, advertising cost, and campaign performance depend on factors outside our control.

We do not guarantee a particular ranking, number of leads, sales outcome, return on advertising spend, or uninterrupted placement.

17. Blockchain and Emerging Technology

Blockchain, smart-contract, Web3, artificial-intelligence, and other emerging technologies can involve technical, legal, security, market, network, and regulatory risks.

18. Intellectual Property

19. Confidentiality

Each party may receive non-public business, technical, financial, product, security, or customer information from the other.

• Use Confidential Information only for the agreed relationship.
• Protect it with reasonable care.
• Disclose it only to authorised personnel and advisers.
• Return or delete it when required by the applicable agreement.

20. Personal Data

Our collection and use of personal data for our own website and business operations are described in the Privacy Policy on fusioncodes.in

Where FusionCode processes personal data on a customer's behalf, the parties may enter into a data-processing agreement or include relevant data-protection terms in the service agreement.

21. Acceptable Use and Security

You must not use the website, services, or deliverables to:

• Violate any law, regulation, court order, contractual obligation, privacy right, intellectual-property right, or platform rule.
• Distribute malware, ransomware, spyware, harmful code, or unlawful content.
• Probe, scan, test, bypass, or interfere with security without authorisation.
• Gain unauthorised access to data, accounts, devices, networks, or systems.
• Overload, disrupt, scrape abusively, flood, or impair a service.
• Impersonate another person or submit false information.
• Facilitate fraud, money laundering, illegal gambling, harassment, discrimination, or exploitation.

22. Availability, Maintenance, and Support

Unless a service-level agreement states otherwise, services are provided on a commercially reasonable-efforts basis and are not guaranteed to be uninterrupted or error-free.

We may perform planned or emergency maintenance, install security updates, modify technical infrastructure, or temporarily restrict access to protect systems and users.

23. Warranties and Disclaimers

We warrant that we will perform contracted professional services with reasonable skill and care and will use reasonable efforts to deliver materially in accordance with agreed written specifications.

Except for an express warranty in the applicable agreement and to the maximum extent permitted by law, the public website and general information are provided on an "as available" basis.

24. Limitation of Liability

To the maximum extent permitted by law and subject to any different limitation in a signed agreement, neither party will be liable for indirect, incidental, special, exemplary, punitive, or consequential loss.

FusionCode's aggregate liability arising from a particular paid service will not exceed the fees paid or payable to FusionCode for that affected service during the twelve months immediately preceding the event giving rise to the claim.

25. Indemnity

You will defend, indemnify, and hold harmless FusionCode and its directors, officers, employees, and authorised subcontractors from third-party claims, damages, penalties, and reasonable costs arising directly from specified customer conduct.

26. Suspension and Termination

We may suspend access or performance, in whole or part, where reasonably necessary because of overdue payments, security threats, unlawful use, breach of these Terms, legal directions, or third-party dependency issues.

Effect of Termination

• Fees and obligations accrued before termination remain due.
• Confidential Information will be handled according to the agreement.
• Access may end and customer data may be returned or deleted according to applicable terms.
• Surviving provisions will remain effective where applicable.

27. Force Majeure

Neither party is liable for delay or failure caused by events beyond its reasonable control, including natural disasters, epidemics, war, terrorism, civil disturbance, government action, telecommunications outages, cloud outages, power-grid failures, or third-party cyberattacks despite reasonable safeguards.

28. Links and Third-Party Content

The website may contain links, embedded content, logos, references, or integrations relating to third parties.

FusionCode does not control third-party content or privacy practices and does not endorse or accept responsibility for them merely by linking or referring to them.

29. Changes to These Terms

We may update these Terms to reflect changes in our services, technology, risk, or applicable law.

The revised version will state its effective date and will apply prospectively from publication or another stated date.

30. Governing Law and Disputes

These Terms are governed by the laws of India.

Before starting formal proceedings, each party should give written notice describing the dispute and allow at least 30 days for authorised representatives to attempt a good-faith resolution, unless urgent interim relief is required.

Subject to any arbitration or dispute clause in a signed agreement and any mandatory consumer forum or other jurisdiction provided by law, the courts at Lucknow, Uttar Pradesh, India will have exclusive jurisdiction over disputes arising from these Terms or the website.

31. General Provisions

• Entire agreement: The documents identified in Section 3 contain the agreement for the relevant service.
• Severability: If a provision is held invalid or unenforceable, the remaining provisions will continue.
• No waiver: Failure to enforce a provision is not a waiver of that provision.
• Assignment: You may not assign an active agreement without written consent, except as permitted in that agreement.
• Independent parties: The parties are independent contractors.
• No third-party beneficiaries: These Terms do not grant rights to a person who is not a party unless expressly stated.

32. Contact Us

For questions about these Terms, a contractual notice, or a complaint, contact:

Use the subject line "Terms Enquiry","Contract Notice", or "Grievance"as appropriate.